Cosenzo Mechanical
Privacy Policy
We respect your privacy. This page explains what information we collect, how we use it, and the choices you have when you visit our website or request service.
Overview
This Privacy Policy applies to information collected through the Cosenzo Mechanical website and related communications. It describes our practices for collecting, using, disclosing, and safeguarding personal information in accordance with applicable Canadian privacy laws.
Information we collect
What we collect & why
We collect only what we need to provide quotes, schedule service, and support customers.
Information you provide
Name, phone number, email, service address, and details you include in forms, emails, or phone calls.
Website usage data
Basic analytics such as pages visited, device/browser type, and approximate location (e.g., city) to improve site performance and content.
How we use information
Use, sharing, and retention
We use personal information to respond to inquiries, provide estimates, schedule and perform HVAC/R services, send service-related updates, and maintain business records.
We may share information with trusted service providers (for example, email, hosting, or analytics providers) only as needed to operate our website and business. We do not sell personal information.
We collect the minimum information required to deliver reliable service and support.
Cosenzo Mechanical
We retain personal information only as long as necessary for the purposes described above, and as required by law (e.g., tax and warranty records). When no longer required, information is securely deleted or anonymized where feasible.
Cookies & analytics
Our website may use cookies and similar technologies to help the site function, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings; disabling cookies may affect some site features.
Your choices & rights
You may request access to, correction of, or deletion of your personal information, subject to legal and contractual restrictions. To make a request, contact us using the details below.